Federal judge orders utility to turn over customer information amid reports of improper water use
A federal judge has ordered Mississippi’s largest electric utility to turn over information on customers in and around t...
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That Customer Service Number on Google Might Be a Scam
When you need to track down a customer service number, the easiest thing to do is Google it. But easy isn’t necessarily...
Bank of America to pay more than $100M for doubling fees, opening accounts without customer consent
Bank of America is being ordered to pay more than $100 million to customers for double-dipping on some fees, withholding...
No more free coffee on your birthday? Companies rein in customer rewards programs — here's why
Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incenti...
Judge in FTX bankruptcy rejects media challenge, says customer names can remain secret
A Delaware bankruptcy judge says the names of individual customers of collapsed cryptocurrency exchange FTX Trading can...
